Buying terms
Marie Gaillard silver jewellery
Order information
Orders are made using the shopping cart, contact form or by e-mail. It is also possible to buy a gift card so that the receiver can choose a piece of jewellery by himself/herself or design something in collaboration with me. Contact me if you are interested in this.
Order confirmation
When I have received your order I will send a confirmation by e-mail.
Payment
You will pay for the jewellery before I ship it to you. You will receive information about how to make the payment in the order confirmation.
Delivery
I will ship jewellery available in the web shop within a week after I have received payment. For jewellery made to order the delivery time will be agreed when the order is made. I ship the jewellery in padded envelopes. I use the Swedish post for delivery. If you want delivery by registered letter there will be an additional fee for this.
Shipping damage
Get in touch with me if the jewellery has been damaged during shipment and we will agree how to solve the situation.
Returns
You have the right to return or change something you have bought in the web shop during 14 days after delivery. If you regret your purchase you should contact me by e-mail and afterwards return the jewellery unchanged in its original package. The customer will pay for the shipment and is also responsible for the successful return.
If you would like to pay by credit card and would feel more comfortable buying a piece of my jewelry through etsy then contact me and this can be arranged.